A. New Individual Property Practitioner
| STEP | ACTION | DETAILS & REQUIRED DOCUMENTS |
|---|---|---|
| 1. Create Profile | Click the link: New Property Practitioners – click here to register for your Fidelity Fund Certificate (FFC). | The system issues a unique 7-digit reference number. Use this number for all payments. |
| 2. Update Information | Log in as Existing Property Practitioners – click here to login. | Update your addresses and other relevant information on the new profile. |
| 3. Submit Documents | Upload and submit the required documents on the Portal. | Required Documents: ID (clear copy, both sides of Smart ID), PPRA Individual Application Form, and Letter Confirming Employment (signed by you and the principal). |
| 4. Make Payment | Pay the applicable fees (e.g., R2,295 FFC Admin fees) and upload the Proof of Payment. | Proof of payment must be based on the current schedule of fees. |
| 5 Finalisation | The PPRA has 30 working days to process a fully compliant application. | Once finalised and payment is reconciled, your FFC will be available for viewing, downloading, and printing on the MyPPRA Agents Portal. |
| Non-Compliance Notes | |
|---|---|
| If the application is non-compliant, the 30-working-day processing period will restart from the date a fully compliant resubmission is received. | If a profile hasn’t been created, your application will be rejected; you must first create a profile via the MyPPRA Registration Portal. |
B. New Firm/Entity Registration
| STEP | ACTION | DETAILS & REQUIRED DOCUMENTS |
|---|---|---|
| 1. Trading Name Reservation | The principal must reserve a firm name and/or preferred trading name within the industry. Use the screen to Reserve an agency name. | If the name is identical or confusingly similar to a name already issued with an FFC, it may not be used. PoP as per the schedule of fees |
| 2. Register New Firm | Apply to register the new Firm to receive the firm reference number (Only one registration is required per firm). | The reference number should be used for the application on PPRA official records. |
| 3. Submit Firm Documents | Add firm information on the Manage Agencies screen and upload all required electronic documents. | Documents include: ID copies for all Directors, Business Registration Form, CK/CM Document, Tax Clearance Certificate, Bank letter confirming the opening of a Trust Account (or Exemption Application IRO Trust Monies), IRBA auditor letter, BBBEE Certificate/Affidavit, and Proof of Payment. |
| CATEGORY | PROCESS | IMPORTANT NOTE |
|---|---|---|
| Amendment of Details | Update information (Name, surname etc..) by logging in as an Existing Property Practitioner. Any changes will require an upload of the required document after the form is completed. | The application must include the same compliant documents as a new registration (ID, application form, employment letter, proof of payment). Refer to the schedule of fees for the applicable FFC fee and/ or administrative fee. |
| Employment Change | The amendment is successfully updated on the PPRA system. A new FFC does not result from an amendment; the current FFC remains valid until the annual renewal cycle. | The application must include the same compliant documents as a new registration (ID, application form, employment letter, proof of payment). Refer to the schedule of fees for the applicable FFC fee and/ or administrative fee. |
| Status Upgrades (e.g., Candidate to Full Status) | This is treated as an application for a new FFC to accurately reflect your new status. | The application must include the same compliant documents as a new registration (ID, application form, employment letter, proof of payment). Refer to the schedule of fees for the applicable FFC fee and/ or administrative fee. |
| Trade Name Change (Firm) | Apply to amend the firm’s trade name registration. This is done after the trade name reservation has been approved. | Letter from the Principal requesting firm trading name amendment. |
| STEP | ACTION | DETAILS & REQUIRED DOCUMENTS |
|---|---|---|
| 1. Check compliance with all requirements. | To ensure your re-application is processed quickly, you must first resolve your standing with two key areas | Many re-registration applications are found to be non-compliant because of outstanding requirements and accumulated penalties. – Financial Compliance: Clear all outstanding arrears and penalties with the Finance Department. – Educational Compliance: Confirm you meet all educational qualifications for your status |
| 2. Resolve Blocks (Principals) | Principals may have additional blocks for outstanding CPD (Continuing Professional Development) or Education Requirements. | Contact the relevant departments (CPD, Education Compliance, Exemptions) to resolve the blocks before submitting the application. |
| 3. Application Review | Submit a re-registration application. | Individual applicants: Prescribed individual requirements Firms: Prescribed Entity requirements |
A. Individual Deregistration
| STEP | ACTION | NON-COMPLIANCE NOTE |
|---|---|---|
| 1. Submit Request | Submit a deregistration request via the MyPPRA Agents Portal. | The deregistration letter must be dated and signed by the individual or submitted principal of the firm (unlink employment relationship). |
| 2. Finalisation | Once finalized, you are officially deregistered as an estate agen | You must cease all activities related to the practice of a state agency. Future practice requires a new registration application. |
B. Firm Deregistration
| STEP | ACTION | REQUIRED DOCUMENTS (NON-COMPLAINT LIST) |
|---|---|---|
| 1. Submit Request | The principal submits the application for de-registration of the firm. | Non-Compliant documents commonly include Letter from the bank confirming the closure date of all trust accounts; IT3b certificate(s) or bank letter confirming the interest earned on the trust account; and a Principal’s Affidavit confirming no other open trust accounts and that all trust creditors have been paid in full. |
| 2. Finalisation | Once finalized, the firm is officially deregistered. | The principal must advise all active employees to amend employment to a registered entity without delay to avoid the cancellation of employee FFCs. |
| Audit Disqualification Note |
|---|
| If a firm is disqualified due to outstanding audit reports, the deregistration request is referred to the Section 27 Department for assessment and levying of penalties. |