MyPPRA ONLINE


Terms and Conditions

TERMS AND CONDITIONS FOR ONLINE APPLICATION ON THE MY PPRA AGENTS PORTAL

1. ACCESS AND USAGE OF MY PPRA PORTAL
 
1.1. The MY PPRA Portal (Portal) on the Property Practitioners Regulatory Authority (PPRA) website is designed to provide applicants and users with a convenient online platform for accessing Online Registration services. 
1.2. This includes the application for a valid Fidelity Fund Certificate (FFC).
 
2. IINTENDED USE OF THE PORTAL
 
The Portal is exclusively intended for:
2.1. Stakeholder engagements,
2.2. Submission of online applications for FFCs,
2.3. Renewal of existing FFCs,
2.4. Amendment of personal details, and 
2.5. Uploading necessary documentation for the application and other related processes.
 
3. APPLICATION DECLARATION

3.1. By applying for a Fidelity Fund Certificate (FFC), you agree to comply with the Property Practitioners Act No. 22 of 2019 (Act) and the Property Practitioners Act Regulations (Regulations) and adhere to all registration requirements.
3.2. You confirm the accuracy of all information provided and acknowledge that incorrect, or incomplete information may delay or impede the issuing of your FFC, and it may constitute a criminal offence and a sanctionable conduct.
 
4. APPLICATION REQUIREMENTS
 
All Business Property Practitioner (firm) applications submitted through the portal must include:
4.1. A duly completed and signed application form,
4.1.1. All sections of the online application form must be fully completed for processing,
4.1.2. Indicate the correct firm reference number (starting with “F, MF etc.”) for proper allocation,
4.2. A valid Broad-Based Black Economic Empowerment (B-BBEE) certificate,
4.3. A current tax clearance certificate,
4.4. All legal incorporation documents pertinent to the business entity (e.g., for Trusts, Companies, Close Corporations), and any other required documents, that may be required by the PPRA, and
4.5. Exemption E1 form (where it is applicable).
 

5. COMPLIANCE WITH LEGAL OBLIGATIONS

5.1. Applicants must ensure compliance with all relevant provisions of the Act and Regulations.
5.2. This includes, but is not limited to:
5.2.1. adherence to ethical standards,
5.2.2. proper disclosure of information, and
5.2.3. maintaining updated contact details as per the requirements.
 

6. ACCURACY OF INFORMATION:

6.1. Applicants are responsible for the accuracy and completeness of all information provided in the application process.
6.2. Misrepresentation or submission of false information may lead to the rejection of the application or legal consequences.
 

7. TIMELY REPORTING OF CHANGES

7.1. In accordance with Section 47(7) of the Act, Property Practitioners (PP) and or applicants must report any changes in their provided information, including contact details and employment status, to the PPRA within fourteen (14) days of such changes.
 

8. FEE PAYMENT AND REFUNDS

8.1. All applicable fees for registration, renewal, or other services must be paid as per the published schedule of fees,
8.2. You should use your PPRA-issued seven-digit number as the payment beneficiary reference, and
8.3. Any refunds are subject to an internal refund policy.
 
9. CERTIFICATE ISSUANCE AND PRACTICE COMMENCEMENT
 
9.1. The PPRA will issue an FFC to a compliant PP, who may only commence practice upon receiving their FFC.


10. CERTIFICATE WITHDRAWAL AND RECALL

10.1. FFCs or RCs may be withdrawn under provisions of the Act and the Regulations.
 

11. CONFIDENTIALITY AND DATA PROTECTION

11.1. The PPRA is committed to protecting the confidentiality and privacy of all applicants. Personal and business information submitted through the portal will be used solely for the purpose of processing the application and will be handled in accordance with relevant data protection laws.
 

12. RENEWAL OF CERTIFICATES

12.1. FFCs and RCs must be renewed every 3 years, before October 31st of the expiry year of the current FFC.
12.2. It is the PP's responsibility to ensure timely renewal, irrespective of the renewal statement issuance by the PPRA.
 

13. NOTIFICATION OF CEASING TO OPERATE AS A PROPERTY PRACTITIONER

13.1. Upon the firm cease operations the principal, director, trustee, member, or partner must inform the PPRA in writing within 14 days of such cessation of operations. 
13.2. Failure to do so results in continued liability for fees and compliance obligations.
 
14. EMPLOYMENT RESTRICTIONS
 
14.1. A candidate PP, non-principal PP or an employee may only be employed by one firm, while a principal or director may be linked with multiple firms.
 

15. FIC REGISTRATION REQUIREMENT

15.1. Firms must register with the Financial Intelligence Centre as per Financial Intelligence Centre Act requirements.
 

16. MULTIPLE INDUSTRY OPERATIONS

16.1. PPs operating in different industries must hold separate FFCs for each industry and submit separate applications for each industry.
 

17. PPRA'S DISCRETIONARY POWERS

17.1. The PPRA reserves the right to suspend, terminate registration, withdraw an FFC, and impose fines, if necessary.

18. AMENDMENT OF TERMS

18.1. The PPRA reserves the right to amend these terms and conditions as necessary. Applicants will be notified of any significant changes that may affect their application or certification status.
 
 
UPON ACCESSING AND USING THE FIDELITY FUND CERTIFICATE ONLINE REGISTRATION WEB PAGE OR ANY SEGMENT OF THE PPRA ONLINE WEBSITE OR BUT NOT LIMITED TO “AGENTS PORTAL”, APPLICANTS AND USERS EXPLICITLY RECOGNISE AND CONSENT TO BEING GOVERNED BY THESE TERMS AND CONDITIONS. THIS AGREEMENT ENCOMPASSES ALL ACTIVITIES AND TRANSACTIONS CARRIED OUT ACROSS DIFFERENT PLATFORMS. ADHERENCE TO THESE TERMS AND CONDITIONS IS OBLIGATORY FOR ALL APPLICANTS AND USERS AND CONSTITUTES AN ESSENTIAL PART OF THE LEGAL RESPONSIBILITIES ASSOCIATED WITH THE APPLICATION AND REGISTRATION PROCEDURES FOR A FIDELITY FUND CERTIFICATE OR REGISTRATION CERTIFICATE, AS SPECIFIED BY THE PROPERTY PRACTITIONERS’ REGULATORY AUTHORITY.